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Terms and Conditions

Signpost is managed by Greengrape Solutions: referred to as ('We') below. In entering our site you as a user ('You') are accepting our terms and conditions.

Using Signpost

Signpost is maintained for your personal use and viewing. The access and use of Signpost, featuring these terms and conditions, constitutes your acceptance of these terms and conditions. They take effect from the date on which you first use this website.

You agree to use this site only for lawful purposes and in a manner that does not infringe the rights or, or restrict or inhibit the use and enjoyment of, this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

You are prohibited from posting or transmitting via this website any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would be considered a criminal offence, likely to give rise to civil liability, or otherwise violates any law. We will fully co-operate with any law enforcement authorities or court order lawfully requesting or directing us to disclose the identity of anyone posting any such information or materials on this website.

Information collected by us is used for internal review to:

  • improve the content of Signpost
  • customise the content and/or layout of Signpost
  • notify users (with their consent) about updates to Signpost
  • contact users (with their consent) for marketing purposes
  • Information collected is not shared with other organisations for commercial purposes.

Site up time

We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

This Website may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond our control. Where possible we will try to give our visitors advance warning of maintenance issues but shall not be obliged to do so.

Linking to Signpost

"Signpost encourages other websites to link to it"

Signpost welcomes and encourages other websites to link to the information that is hosted on these pages. You do not have to ask permission to link but we can provide wording and linking graphics.

Links to and from other websites

Any links to third party websites located on this Website are provided for your convenience only. We have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this Website, it is at your own risk.

Using Signpost content

You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.

The copyright and other intellectual property rights in all material on this Website are owned by us or our licensors and must not be reproduced without our prior consent.

Providing material to the Signpost Website

If you provide any material to the website (for example, by commenting on a forum), you agree to grant us permission, free of charge, to use your material in any way we want (including altering and adapting it for operational or editorial reasons) and to share your material if necessary with our funders.

After posting or emailing your material to the website, you continue to own that material, and you continue to have the right to use your material in any way you choose.

Please choose carefully any information you post on the website, as it will be available for public viewing. By providing any material to the website, and for us to be able to use it, you confirm that:

  • Your material is your own original work or you are authorised to provide it to the Website.
  • Your material is not defamatory (that is, it does not damage someone's good reputation), does not take away or affect any other person's privacy rights, copyright, contract rights or any other rights, and does not otherwise break any laws of England and Wales.
  • That you have the right to give us permission to use it for the purposes specified above.
  • You acknowledge that we do not have a duty to publish any material you have provided.

We have the right to:

  • Reject or refuse to post any material you have provided;
  • Remove any material from the website, whether or not the material goes against any of these conditions; or
  • Restrict, suspend or stop your access to all or any part of the website at any time.

We may need to contact you for administrative purposes or to make checks on your material. For full details of when and how we may contact you, please see our Privacy Policy.

If you do not want to grant us the permission set out above on these terms, please do not provide any material to the website.


We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. We may make changes to the material on this Website at any time and without notice. The material on this Website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

The material on this Website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this Website on the basis that we exclude all representations, endorsements, warranties and conditions which but for these Terms may have effect in relation to this Website.

We do not warrant or represent that the functions contained in the material available on this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy or reliability of the materials.

In no event will We be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data or loss of profits, arising out of or in connection with the use of www.mysignpost.org or reliance on its content.

No data transmission over the internet can be guaranteed as totally secure. Whilst We strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk.

The Signpost website is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances.

Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Virus protection

We make every effort to check and test material at all stages of production. You must take your own precautions to ensure that the process which You employ for accessing this website does not expose You to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. It is always wise for You to run an anti-virus program on all material downloaded from the internet.

We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this Website.


We may at any time revise these terms and conditions without notice. Please check regularly. Continued use of the Signpost Website after a change has been made is your acceptance of the change.


We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

If We waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

If any of these terms and conditions is held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

This page was last updated on 15th March 2010